Returns & Exchanges
All regular priced items that are unworn/unused, in original packaging and have all tags attached, may be returned for a full refund within 14 days of receiving the item. All sale items are final sale, no exceptions. Note that shipping costs will not be refunded.
After 14 Days, online store credit will be applied in the amount of the item returned, plus tax, minus the cost of shipping (if applicable). Note there is a 5% restocking fee
*shipping charges are non-refundable.
Online Returns Are Free! Once the item is received we will refund your credit card/original payment method or apply a store credit, depending on the above timeline, within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at distractionsslavelake@gmail.com.
To start a return, you can request a return from your account orders. Or, contact us at distractionsslavelake@gmail.com.
When your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Please note that returns will need to be sent to the following address:
#103, 201 4th Ave NW, Slave Lake, Alberta, T0G2A1
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at distractionsslavelake@gmail.com.